Doug
Doug is my Accountant and I love him because he does more than crunch numbers. He’s part therapist, part biker buddy, part sounding board as well as a great number cruncher. Doug has made order from the chaos of my books (Ikea boxes) but more importantly he’s helped me feel okay about the chaos. Doug specialises in restaurant accounting. He’s opened lots of restaurants and come to the rescue of even more. Restaurant owners, he assures me, just want to get it done. But we need to manage and that’s where he comes in.
Restaurant management is about percentages, he says. Your food cost and labour cost should be within a certain percentage of your overall sales. Same with occupancy costs. For me, labour cost has been way out of whack. I won’t even tell you what it is because its embarrassing. I’m working hard to try and turn a profit because at the end of the day, if I don’t, all is lost. And I’ll be honest with you: its been a challenge to be profitable on a month-to-month basis. So much so that I expressed to Doug today that I’m not sure its worth it.
I’ve been hobbling around on what I believe is a fractured bone in my foot for two weeks now because I can’t find the time to get it looked at. I’m driving on winter tires because I don’t have time to get them changed. My motorcycle is waiting to be picked up and ridden but I can’t find the time to get it despite the fact that I’m paying for the insurance already. I haven’t unpacked half of my stuff in my new apartment and I moved in December. I miss my friends’ anniversary parties, birthday parties and so on because I work 6 and a half days a week. And there are people who tell me I’m “never there anymore”.
Am I whining? Yes, this is whining. I hurt. I’m frustrated. And I get hate mail from people telling me that I suck and that I mistreat my staff. Every other month I don’t even pay myself in order to make ends meet. I feel exhausted and fed up. Who needs this? Who wants this? Is this a life? But I get to be Caplansky, right? I get my name in the papers, I get to be on tv, the talk of the town. Big fucking deal.
Earlier today I was expressing this to Doug. He listened patiently and smiled when I told him my fantasy about getting a job. Something where I could have my evenings and weekends. In this fantasy life, I take long leisurely walks, sip wine with friends on patios. I get paid regularly. Maybe even have vacations. “This isn’t a job,” he said shaking his silver-maned head, shattering my fantasy. ”This is your life. You’re like a farmer,” he said. ”You’re supposed to feel this way, it would be weird if you didn’t.” “You go to sleep thinking about your meat, your staff, your customers and your suppliers,” he said. I nodded. ”You wake up thinking about your rent, your payroll and the equipment that needs fixing,” he said. I do. ”This is your farm. This is your calling. This is your life.” Doug gets me and I love him for it. Plus he only charges me half of what my therapist does.
My goal in year one is to break even while avoiding a nervous breakdown. Right now its too close to call on both counts. See me in September and Doug will tell us how we did.











May 18th, 2010 at 8:59 am
Hang in there. You are doing a great service to the city. Ignore the haters.
May 18th, 2010 at 6:02 pm
two unavoidable truths in starting a new business—
No. 1 it takes way more money than you think.
No.2 it takes 5 years to achieve what you expected.If you can break even in 2 years you are doing fine.
your business is your life. Feel good about the pleasure you are bringing to so many people.
May 18th, 2010 at 7:08 pm
You’re doing G-d’s work there. And I for one am heading over for lunch this week, eff the getting-in-shape-for-summer thing.
May 19th, 2010 at 4:15 pm
your doing well with lots of customers, you will rise above these problems and expand but need to find key people that will allow you to flow. You need to expand in order to broaden your base. You need a “mini-you” to allow you to lessen the pressure and view the field and take a breather now and again. I think it is wonderful you are starting this new restaurant with all the good food.
June 2nd, 2010 at 12:33 pm
Hang in there – from one chef/owner to another – 28 hour days and ten day workweeks make you love it and hate it at the same time. For me the worst part is all the other stuff that takes me away from the food – I love picking it up at the farms, prepping and preparing it – creating beautiful dishes from local products that I know have the heart and soul of the farmers as well as myself in it – I just go into the kitchen late at night to create for nobody in particular and find my zen again. And then some amazing customer will come in and get it – all of it -and appreciate who we are and what we do and all seems grand with the world again – really!
So hang in there, find your quiet space to regroup and keepi putting one foot in front of the next!
Cheers Zane – whenever I get into the city I always come in for my fix!!
June 2nd, 2010 at 5:15 pm
Thanks Kim. Its that kind of encouragement and support that keeps me going. Plus I’m crazy.
At this moment, I love who I am and what I do. I’m going to write soon about the events of the last few weeks just to get it off my chest but know this: I will never give up. Resiliency is the cornerstone of my personality and my passion for food is the mortar that holds me together. That and chopped liver.