I got the following message from Jay Grossman along with the pic of his son.

“Hi Zane,
Here is a pic of my boys first sandwich.. Interestingly he has never liked mustard yet demanded that it be on his sandwich.. Go figure!
Btw my daughter claims that you have the best fries in town!
All the best,
Jay Grossman”

I can’t tell you how much pleasure it gave me to meet these people, to see the sparkle in their eyes and watch them enjoy each other and my food. Jay’s delightful daughter held the basket of fries under her arm because she didn’t want to share but of course she did because her father’s taught her the value of sharing.

There are so many things that give me pleasure in my business: seeing parents and grandparents with their little ones, seeing people reconnect with old friends and doing that myself. I also get a charge out of seeing my team run the place and I have to tell you: we’re not perfect but in the last few weeks we’ve gotten pretty darned close. It’s so nice to be me when the place works, the line moves and people take the time to tell me we’re doing alright. Better than alright.

Good enough that I took a few days off to go to David Sax’s “Save the Deli” Montreal book launch last week. I’ve started a separate post about that experience but I’ll save it for another day (when my photos come back from the Censor).

Speaking of photos, I’m going to go back and add them in to make this blog a little more interesting so check back in the coming days and weeks. Obviously I’m having difficulty with photos so bear with me.  Maybe the Censor can help with that too.

In the meantime, just know you’re reading the words of one happy man.

This entry was posted on Sunday, November 15th, 2009 at 12:06 am and is filed under Caplanskys. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.