Giulia Mandel is an original. She is smart, funny, hard working and extraordinarily talented. She can play the piano like a motherfucker and make conversational references to everything from Groundhog Day to Ibsen to stuff I’ve never heard of.
As a rule I try and hire people smarter than me and in her case I succeeded. Giulia runs the deli during the daytime and does it better than I ever could.
Against her better judgement I persuaded her to ask her partner Peter to come help us in the kitchen. His talent is wasted on what he’s been doing for us but I know we’ll find a way to make him happy once the positions get solidified – we’ve had a huge amount of turnover in the kitchen because I made some bad decisions. But back to Giulia.
It is because of her that I can take a day off every Tuesday (today being my second one). I know that if she’s there, everything will work because she’ll make it work even if it doesn’t. Huh? Let me explain…
Yesterday the custom-built steamer broke. Today, instead of just waiting for the guy, she called the guy. And when the guy didn’t respond, she yelled and screamed until he came in. Giulia is someone who cares. She finds solutions. She makes this work because she works it. She goes above and beyond and not just at work. Sunday evening, the start of her ‘weekend’, I woke her to ask for her advice on a relationship problem I was having. She was there for me without hesitation.
I’ve made a number of hiring mistakes. Giulia Mandel was not one of them.
