We passed, we failed and it totally sucked
We finally got health inspected today and everything went just fine. This looming inspection was hanging over me like a dark cloud and it was nothing to worry about. The dishwasher needed adjustment and a cutting board needs replacement but we’re otherwise in fine shape.
Unfortunately, things got worse after that. Instead of my new smoker arriving as expected this morning we got nothing. And because I was expecting it we decided not to smoke a new batch of meat. With a heavier than expected lunch rush we were left meatless from 3 p.m. onwards. It was agonizing to have to apologise to all those people. We had smoked turkey on offer, 2 great soups, poutine some say is the best in the city but most people want the smoked meat and I can’t blame them.
Then, just as we were hoisting the new sign into place above the entrance, my mom walks in with 5 of her colleagues. ”Shit happens,” she said in a nice way clearly aware of my discomfort. I was busy handing out 2 for 1 coupons to the disgruntled masses only too aware of what this latest smoker miscue was costing me. Worse was the realisation that I owe a lot of people meat this weekend and I’m not sure I can deliver. At least I could point to my mom and say we even stiffed her.
Then I got Sax’s latest post from SaveTheDeli.com and it put me in my place. In telling the story of Moe Pancer’s Sax reminded me why I got into this business. Its not easy. It takes integrity, determination and passion. Customers will kvetch (some are born to do so). And some nights will suck. I left not feeling the love but after making a fire and reflecting about my day with a friend I’m now more determined than ever. These are simply the pains of starting something new. Birth pains out of which will spring the long and hopefully occasionally happy life of my most cherished dream.
“Life is difficult,” Scott Peck said. And he never owned a deli, poor man.











October 30th, 2008 at 3:18 pm
I was one of the custies turned away yesterday and could not get back in time. It sucked large ‘casue:
1) I had to cook dinner – settled for baked salmon.
2) I had to wait 20+ minutes for a Bathurst streetcar north (head west to Ossington…)
3) I did not get a 2-for-1 coupon!
Nothing you can do about #1 and #2, I will hit you up for the coupon next time I am in.
Looking forward to a nice sandwich – soon!